Policies and Procedures

At Ann Adrian' our goal is to always make our customers happy. 

 

RETURN POLICY:

All returns will be accepted for a refund due to defective or manufacturer errors. No returns for worn merchandise, normal wear and tear will not be accepted for returns. Any purchase that is under 30 days and is defective will be replaced with the exact same item or in rare circumstances in-store credit will be issued for the amount of the item. Ann Adrian' Collections reserves the right to reject refunds or exchanges if a claim is found to be fraudulent. To make this process fast and easy please be able to provide clear details and photos to address the issue. 

WE THANK YOU FOR YOUR BUSINESS!

 

SHIPPING:

All items are manufactured and shipped directly from our facility located in Le Marche' Italy.

Please allow 5-15 business days for delivery. In rare occasions there might be slight delays due to weather. All orders are tracked and insured. 

USPS,DHL and FedEx Air both deliver for Ann Adrian' Collections